Before you Read Further – Please note that for regular customers who have never refused a COD order in the past – we manually change the order for them to COD of any amount. Please contact Customer service to get the order changed to COD by clicking here.
Or WhatsApp at +917861882882
WHY COD IS NOT AVAILABLE ON SOME CART CONTENTS: OUR COD POLICY
We provide FREE SHIPPING plus an additional DISCOUNT on all PREPAID ORDERS!!
Cash on delivery is available to more than 26000 pin codes in India.
However – Our COD FACILITY is NOT available for the following :
- Non-COD Serviceable Pin Codes in India
- When the order value is more than ₹ 5000
- Bulk Orders
- Products in the SALE category
- Orders which have Stitching service included in the Cart
- When the shipping address is Outside India
- During store-wide BIG SALE days
Some customers do not accept COD orders at the time of delivery due to various reasons – including change of mind, delay in delivery of the order, fake orders, a slightly better deal on some other website/vendor, etc. Due to this, the parcel comes back to us, called RTO or return to Origin, which includes a 200% courier fee. That means that for a parcel that is not delivered and comes back to us we have to spend approx. Rs 400-600 INR unnecessarily. Moreover, if the material was short in supply it is blocked only in transit for 15-20 days – and during this time a genuine buyer cannot buy that product as it becomes temporarily out of stock! So- in the end, only the genuine customers suffer due to the non-delivery of a confirmed COD order.
We are always happy to provide COD of any value to all genuine customers who have a good track record in accepting COD orders. We process such orders manually and change a high-value transaction into COD for all genuine clients. On the other hand – we blacklist all customers who do not accept COD orders without a valid reason.
In addition to this please also note that “If any Confirmed COD order” is refused by a customer at the time of delivery, we will not be able to provide a COD facility to that client in the future.
1. The Product if refused gets blocked because of that order and someone else is not able to place the order. This is especially true for those products for which we have a very limited quantity or those products which have a High demand.
2. The reverse logistics is an additional cost that ultimately affects overall pricing on the site.
However, there can be genuine cases where the refusal of COD will be accepted, for e.g. if order processing time gets delayed by more than 20 days in case of ready-to-ship orders. We want your shopping experience to be an enjoyable one. This policy is for benefit of all our valued customers.
Please also note that the shipping time of COD orders will be 8-14 days from the date of Order. This can be a little longer in case a product is under pre-booking or upcoming category. Pre-Paid orders are usually shipped faster.
Team @ The Indian Fashion
P.S. The Indian Fashion from time to time may revise the COD policy at their own discretion without any notice. The Indian Fashion also reserves the right to deny or completely stop providing this service for any reason with or without notice at their own discretion.