We Provide 10 Days Returns Policy.
Make sure that, once, the order is delivered, kindly make a 360-degree parcel opening video without any pause, trim, or cuts ensuring the parcel opening is clearly visible. No claims of defective/wrong product without a parcel opening video will be entertained.
Returns Policy – Click here to read the policy.
Kindly Contact us by email/WhatsApp to Initiate the return.
Whatsapp – +917861882882
Email – [email protected]
(Working hours from Monday to Friday 10 AM TO 6 PM)
Once confirmed by our executive, please dispatch the Items by any courier service you want to the address given below. The Return parcel should reach us within 10 days from the date of delivery.
THE INDIAN FASHION
E-65, EPIP, Site 5
Greater Noida 201310
PLEASE MENTION THE ORDER NUMBER ON TOP OF THE PACKAGE.
Once the return is received and inspected – we will process refunds etc as per store policy given here.
A few Points to Note:
Returnable Items: Unstitched Salwar Suits, Kurtis from any category can be returned except any Items from Sale/Top Deals Category.
- Only Unused and Unstitched Dress Material can be returned if informed on the same day of delivery.
- The product should reach us within 10 days from the date of delivery at our return address that we will send you via email.
- Once we receive the product we will arrange for an exchange or refund in form of Store Credit as per your request.
- Refunds of your order will be done in form of store credit (The Indian Fashion Wallet) only which will be valid for six months which can be used to place a new order.
- Return cost will be borne by the customer except when a return is happening due to an error on our parts like if we sent you a wrong or a damaged item. Our maximum return shipping cost liability will be ₹ 100/-.
Non-Returnable Items :
- STITCHED, PRET or Custom Stitched Products are Strictly Non-Returnable irrespective of the wrong size or fit.
- Stitched Suits and made to order suits cannot be Cancelled – exchanged or returned.
- Items under any offer, discount or from our “SALE” category cannot be cancelled, exchanged or returned except when we sent you a wrong or a faulty item. Misprint, Beads or tassels coming out, uneven edges of dupatta, the difference in shade, the lesser fabric will not be considered as faulty or defective.
Cost of Returns Logistics:
Customers need to understand that we cannot provide returns shipping as it’s an additional cost in addition to the additional cost we incurred in forwarding logistics by providing you FREE SHIPPING. When we are going extra mile for our clients we do expect tiny cooperation from our clients to send the disliked material back. This practice will also ensure that we keep minimal margins of our stock online and can pass on benefits to clients like for e.g. by providing the best online rates, providing sales and offers from time to time. We thank you for your understanding. Kindly ship the material back to us if your return request has been approved.